What to Do If a Mail Carrier Leaves a Shipped Item Outside or in Your Mailbox and It Gets Stolen

The adoption of online shopping and remote purchases has increased the reliance on shipping services. However, the security of these shipments can be a concern when carriers leave packages outside or in mailboxes. Here are steps you can take to address this issue and protect your belongings.

Check for Surveillance

The first step is to identify your surroundings. Check if any nearby cameras can help establish when and how your package was stolen. Videography can be a critical piece of evidence. If you have surveillance cameras, now is the time to review the footage. This could be a key step in proving that the theft has occurred.

Contact Local Authorities and the Post Office

Once you have evidence, the next step is to alert the relevant authorities. Call your local law enforcement agency and file a theft report. It's crucial to provide detailed information about the theft, including the type and value of the stolen item, and any available surveillance evidence. This will help the police respond and possibly recover your package.

Additionally, contact your postal service carrier. Ask them if they noticed any suspicious activity around your mail box during delivery. Carrier Annett, who served as a postman for 20 years, advises that while carriers recognize many people on their route, there are times when they might fail to spot someone loitering.

Seek to have the police notify the Postal Inspectors, who will assist in investigating the theft. Remember, if the package was left 'leave if no response,' the USPS no longer has an obligation to ensure its security once it is placed in your mailbox.

Consider Additional Security Measures

If you have a rural or property where security can be a significant concern, installing outdoor cameras can be beneficial. In addition, not all mail carriers have the ability to enter your locked gate, so it might be an option to request this or come up with a secure way to receive your packages. Protecting your home with cameras and dogs could further deter potential thieves.

File an Insurance Claim

Check if the item was insured by either the shipper or your insurance provider. If it was, file a claim immediately. Provide all necessary documentation and evidence to expedite the process. Insurance coverage might be the only way to recoup your losses.

Evaluate Your Current Security and Payment Method

Consider strengthening your home security. Not only should you have surveillance cameras, but also use good locks and consider having a package lock box. Additionally, review the policies of the company that shipped your package. Do they offer insurance on the items you purchase? Also, consider the payment method you use. Credit cards, for example, often have insurance policies that cover theft or loss of goods purchased with the card.

Lastly, remember to be proactive in addressing these issues. Don't wait for something to happen before you take measures to protect yourself. Be mindful of potential risks and take steps to mitigate them.

Conclusion

While the temptation may be to believe a magical fairy can solve your problems, the reality is that addressing and preventing package theft requires active involvement and responsibility. By taking these steps and improving your security measures, you can greatly reduce the risk of your packages being stolen.