How to Access Your Amazon Account Without 2-Step Verification

If you've lost access to the phone number associated with your Amazon account's 2-step verification, don't worry! You can still regain access via email. This guide will walk you through the process.

Step-by-Step Guide to Access Your Amazon Account Without 2-Step Verification

Step 1: Visit the Amazon Sign-In Page

Start by visiting the Amazon website. On the homepage, click on the ‘Sign-In’ button.

Step 2: Enter Your Email Address

On the next page, enter the email address that is linked to your Amazon account. Then click 'Continue' or 'Next.'

Step 3: Forgot Your Password?

If you don't remember your password, you will see a 'Forgot your password' link. Click on it to start the password recovery process.

Step 4: Choose Email Verification

Look for an option to send a verification code to your email address instead of using 2-step verification. This usually appears when you try to reset your password or verify your identity.

Step 5: Check Your Email

Look for an email from Amazon with a verification code. Follow the instructions provided in the email to reset your password or verify your identity.

Step 6: Contact Amazon Support

If you still cannot access your account, visit the Amazon Help page and contact customer support. Be prepared to verify your identity with information such as your previous orders or account details.

Step 7: Update Your Account Information

Once you regain access, consider updating your account settings to include a new phone number for 2-factor authentication. This way, you can protect your account in the future.

To prevent similar issues in the future, always keep your recovery options updated, such as confirming and storing a recovery email or phone number.

Conclusion

Accessing your Amazon account without 2-step verification is a straightforward process. By following these steps, you can regain access to your account and stay secure.