Resolving Restricted Facebook Ad Accounts

Are you facing the issue of your Facebook ad account being restricted due to association with a disabled business account for violating advertising policies? Here’s a comprehensive guide on how to handle this situation effectively.

Understanding the Restrictions

If your Facebook ad account has been restricted from creating ads, it is likely that Facebook has detected a violation of their advertising policies. It's crucial to understand the nature of the violation and take necessary actions to resolve it.

1. Review Facebook’s Advertising Policies: Go through Facebook’s Advertising Policies meticulously. These policies cover a wide range of topics including prohibited content, ad targeting, and landing page requirements. Familiarizing yourself with these guidelines can prevent future issues and help you create compliant ads.

Taking Action

Based on the information provided, here are some steps you can follow to address the restriction:

1. Appeal the Restriction

If you believe your account has been restricted in error, you can submit an appeal to Facebook. To do this, go to the Ads Manager and select the Appeal option. Follow the instructions provided by Facebook to gather any necessary evidence or documents to support your appeal.

2. Resolve Any Issues

If Facebook has identified specific issues with your ads or account, you will need to resolve them before you can resume creating ads. For example, if your ads were rejected due to prohibited content, you will need to modify your ads to comply with Facebook’s policies. Address any payment issues, content compliance concerns, or any other problems that may have led to the restriction.

3. Contact Facebook Support

If you are still having issues after reviewing Facebook’s policies and appealing the restriction, you can contact Facebook support for assistance. To do this, go to the Ads Manager and select the Support option. Provide them with detailed information on the issue and follow their instructions carefully. The Help Centre is also a valuable resource where you can ask specific questions related to your situation.

Ensuring Compliance

Facebook takes their advertising policies very seriously. Repeat violations can result in permanent account suspension. Therefore, it is crucial to ensure that you understand and comply with Facebook’s policies before creating any new ads. If possible, consult with your legal or security team to gain a deeper understanding of the policies and to ensure that your actions remain compliant.

Ask the Legal or Security Team: To gain a comprehensive understanding of the policies and any potential issues, it might be beneficial to consult with your legal or security team. They can offer insights and suggestions that you might not have considered.

By following these steps and ensuring compliance, you can effectively resolve restrictions on your Facebook ad account and continue to run successful ad campaigns.